The Challenge
As a JASANZ-accredited certification body, Sci Qual International relies on the knowledge, competence and professionalism of its auditors to deliver accredited management systems and food safety certification services throughout Australasia. Consistent auditing practices and ongoing professional development are essential to maintaining the high standards expected of an accredited certification body and delivering value to certified organisations.
Supporting auditor competency is an ongoing priority. With auditors frequently travelling across Australia and New Zealand, balancing professional development with demanding audit schedules can be challenging. Traditional classroom-based training can require significant time away from client commitments and offers limited flexibility for a geographically dispersed audit team.
Sci Qual International wanted a practical training solution that would support both the onboarding of new auditors and the ongoing development of experienced professionals. Just as importantly, the learning needed to be directly applicable to real audit situations, reinforcing recognised auditing methodologies while supporting consistent audit practices across the organisation.
Flexibility was equally important. The organisation needed a scalable approach to professional development that allowed auditors to maintain and build their competencies without compromising client service, ensuring learning could fit naturally around the realities of a busy audit schedule.
The Solution
Sci Qual International partnered with Auditor Training Online (ATOL) to provide flexible, self-paced auditor training that could be completed around existing audit commitments. Having partnered with ATOL for more than 10 years, Sci Qual has adopted a training approach that aligns with the realities of a busy, geographically dispersed audit team while supporting ongoing auditor competency.
The flexibility of ATOL's online learning enables auditors to complete training wherever they are working, reducing the need to coordinate classroom attendance while supporting continuing professional development. This allows both new and experienced auditors to build and maintain their competencies without compromising client service or demanding audit schedules.
A key factor in Sci Qual's decision was ATOL's practical, audit-focused approach. The courses reinforce recognised auditing principles and methodologies based on ISO 19011, enabling auditors to apply their learning immediately in real audit situations rather than focusing solely on theory. Exemplar Global recognition provides additional assurance that the training aligns with internationally recognised auditor competency requirements.
By integrating ATOL's training into its approach to auditor development, Sci Qual has simplified the onboarding and upskilling of auditors while establishing a consistent foundation for maintaining auditor competency across its certification services. The flexible delivery model ensures professional development fits naturally around demanding audit schedules without compromising client service.
The Results
Over more than 10 years of partnering with ATOL, Sci Qual International has developed an efficient and consistent approach to strengthening auditor competency across its audit team. The flexibility of self-paced online learning allows auditors to complete training around demanding audit schedules, making it easier to meet ongoing competency requirements without disrupting client commitments.
Feedback from the audit team has been consistently positive, with auditors valuing the practical, audit-focused nature of the training. Rather than focusing solely on theory, the courses provide knowledge and techniques that can be applied immediately in real audit situations, supporting consistent auditing practices across the organisation.
ATOL's training has also simplified the onboarding and ongoing development of auditors by providing a consistent foundation in recognised auditing principles and best practice. As a long-term training partner, ATOL continues to support Sci Qual International's commitment to maintaining a highly skilled audit team and delivering trusted certification services throughout Australasia.
