Meeting Real-World Audit Training Needs at JPS Audit Specialists

The Challenge

JPS Audit Specialists, an accredited Certification Body specialising in audits under the National Disability Insurance Scheme (NDIS), faced a critical challenge: maintaining a consistent, high-quality training standard for their growing team of auditors across Australia.

As a national provider operating in a highly regulated space, JPS auditors play a pivotal role in safeguarding participant rights and ensuring providers meet NDIS compliance obligations. They needed a training partner that could support flexible, evidence-based workforce development while upholding their vision of “Care without Compromise.”

The ideal solution would support time-poor, mobile auditors across multiple locations, offering varied training formats (especially self-paced), cost-effectiveness, and national and international recognition, while reinforcing consistency and integrity across the certification process.

The Solution

To meet these needs, JPS Audit Specialists partnered with ATOL, selecting it as their preferred provider for auditor education and professional development. ATOL’s flexible, nationally recognised training model offered JPS a comprehensive solution tailored to the realities of a mobile and time-constrained auditing workforce.

Key to the solution was ATOL’s self-paced course design, which allowed JPS auditors to engage with learning content on their own schedules, regardless of location or workload. This ensured continuity and consistency across the team without interrupting client service or audit commitments.

Additionally, ATOL’s broad course catalogue allowed JPS to support both new and experienced auditors with role-specific learning pathways. Competitive pricing made it sustainable to invest in training as a standard part of onboarding and workforce growth.

By supporting JPS’s evidence-based audit methodology, professionalism, and national reach, ATOL has helped ensure auditors across Australia receive consistent, compliant, and accessible training that reflects the high standards expected of an NDIS Certification Body.

The Results

Since partnering with ATOL, JPS Audit Specialists has successfully enrolled their auditors through corporate training programs, a clear reflection of their commitment to upskilling and workforce consistency.

What began in 2020 has evolved into a trusted, long-term collaboration built on shared values and a mutual commitment to quality. JPS auditors continue to engage with training materials in a way that reflects both the flexibility and practical value of ATOL’s self-paced learning model, enabling consistent development without disrupting day-to-day operations.

The partnership has enabled JPS to:

• Standardise onboarding and training across locations
• Minimise disruption to audit scheduling while maintaining professional growth
• Sustain a high-performing team that aligns with NDIS regulatory expectations
• Reinforce their mission of placing participants at the heart of everything they do